Shipping policy

Shipping & Delivery

At SOLLERWAY, we aim to keep the delivery process straightforward from checkout to arrival.

Order Processing

Orders are prepared for shipment once payment and the necessary order information have been successfully received.

Processing times may vary due to product availability, order volume, weekends, public holidays, or other circumstances.

Shipping Destinations

Available shipping destinations and delivery options are displayed during checkout based on the address provided.

Shipping Costs

Any applicable delivery charges will be shown at checkout before the customer completes the purchase.

Estimated Delivery

Estimated delivery times may vary according to destination, selected shipping service, carrier operations, public holidays, customs procedures where applicable, and circumstances outside our reasonable control.

Unless specifically stated otherwise, delivery dates are estimates rather than guarantees.

Tracking

Where tracking is available, details will be provided once the shipment has been processed by the relevant carrier.

Tracking information may take some time to become active after dispatch.

Delivery Address

Customers are responsible for entering accurate and complete shipping information.

If you notice an error after placing your order, contact sollerway@outlook.it as soon as possible. Changes cannot be guaranteed after processing or shipment has started.